Dan Rockwell extrapolates on the observation that he knows exactly the right way to make a taco to illustrate the distinction between procedures based on preference and those that need to be regulated in a particular way. Making a leader’s preferences into rigid regulations will strangle the organic life of a group. Read Dan Rockwell’s …

Continue reading

Reading this post by Dan Rockwell provided a moment of clarity on the difference between feedback and instruction. Good feedback energises performance, it doesn’t discourage effort. In a recent workshop, I invited a participant to knock a small box off a stool using a cookie. She stood with her back to the stool and tossed …

Continue reading

Dan Rockwell reflects on this quote from the late George H.W. Bush: “I think history will point out some of the things I did wrong and perhaps some of the things we did right.” He notes that some who refer to the quote overlook Bush’s use of the pronouns ‘I’ and ‘We’, so even misquoting …

Continue reading

It was mostly this quote from Peter Drucker that pulled me up: “There is nothing so useless as doing efficiently that which should not be done at all.” Dan Rockwell always value adds though and points out some helpful ways of identifying what the problem actually is, so that you can then invest time and …

Continue reading