At the 9Marks blog, Aaron Menikoff commends a model of pastoral presence which he calls thick-skinned and tender-hearted.
It speaks of resiliently and patiently bearing with people with loving character.
This guards against the burnout that can come from impatient over-sensitivity.
Let’s work hard to avoid such pitfalls. The members of our church are precious in God’s sight, even when they bite. If we’re too thin-skinned, we’ll cave under the weight of their disappointment in us. If we’re too thick-skinned, we’ll push away the brothers and sisters God has called us to serve and lead. Therefore, be sure to be tender-hearted. The thick-skinned and tender-hearted pastor is best positioned to minister for the long haul.
Read the whole post here.