mgpcpastor's blog

Satisfied Customer

Leave a comment

My 18 month old iPad Pro had a problem where the touch screen was intermittently unresponsive for a few seconds at a time. It was usable, but frustrating for what is supposed to be a premium quality device.

With help from the Apple store on George St, Sydney, then a phone consultation here at home, I left it at a authorized service dealer in Adelaide on Saturday, not expecting much given the intermittency of the fault.

I planned to pick it up on Thursday when I returned to Adelaide, and be told there wasn’t much that could be done, a feeling confirmed when I got a message Tuesday that my repair could be picked up.

Went in to get the unit today, and looking at the invoice realized that I was being given a replacement device.

That’s pretty good.

I’m a satisfied customer.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.