Dan Rockwell points out that giving answers gives a wonderful sense of power, but it builds a limiting dependence while guidance nurtures people’s growth and maturity.
At first, giving answers feels powerful, but then you wonder why people beat a path to your door – never mind that they won’t take action without your nod of approval.
Answer-giving creates dependency.
Guidance shows respect, builds confidence, and enables action.
People come to you looking for specific answers. Give them guidance instead.
[Three fruits of guidance:]
#1. Guidance provides a panoramic view.
#2. Guidance enables thinking.
#3. Guidance clarifies responsibility.
Read more at Leadership Freak where Rockwell even provides situations when giving answers is ok.