Dan Rockwell summarises Peter Drucker on influence and provides nine questions “to point out and begin resolving wasted effort.”
- What’s frustrating you?
- What’s frustrating about that?
- What are you doing to solve your frustration?
- How’s your strategy working?
- What do you really want, with this situation in mind?
- Who do you want to be, with this situation in mind?
- How can you step toward your desired outcome, today? The answer must be an observable behavior.
- Who has faced a situation similar to yours?
- What are you willing to change?
To which he adds an important note:
People aren’t always willing to deal with wasted effort. They want to dig in and try harder. If you’ve explored the issue and they persist, don’t worry about it. You can’t change people.
From Leadership Freak.
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